Brief Description

Business Process: 4.2.1.5 Maintain Meter Read Schedule

Process Type: Sub-Process

Parent Process: 4.2 .1 Collect and Process Meter Reads and Miscellaneous Charges

Sibling Processes:

•	4.2.1.1a Read Meter

•	4.2.1.2a. Load Meter Readings

•	4.2.1.3a. Validate Meter Read

•	4.2.1.4 Manage Consumption Data Reporting

•	4.2.1.6 Receive External Charges

•	4.2.1.7 Apply Miscellaneous Charges

This process describes how a meter read schedule is maintained. The meter read schedule defines when service points in a given cycle are read. The process is triggered when an update is required to a meter read schedule. The process’ output is an updated schedule in CC&B. Changes to the meter read schedule may impact the Bill Cycle Schedules. The actors involved in this process are Field Operators and CSRs or Authorized Users.